Duelhawk Reviews

Duelhawk has an overall rating of 4.6 based on 23 reviews. Customer feedback on Duelhawk is mixed: Duelhawk reviewers highlight positive aspects like wide selection of products, competitive pricing, user-friendly website, and excellent customer service, which strongly appeal to budget-conscious shoppers and tech enthusiasts. However, Duelhawk is often criticized for its shipping delays, limited international shipping options, occasional stock issues, and lack of detailed product descriptions.

4.6/5.0

23 reviews

5 Stars

17

4 Stars

1

3 Stars

0

2 Stars

0

1 Star

2

All Duelhawk Reviews (23)
RogerHowell
September 27, 2022
"Not the best seating experience"
Let’s start with the good stuff. The company is easy to work with and quick to respond, plus the chair showed up right on schedule and has a nice appearance.

But I reckon most folks are here to hear about the chair itself…

To put it simply, it’s super hard and left my back hurting quite a bit (the main reason I bought it was to ease my back pain!). I was advised to give it a few days to break in, but that never happened.

Putting it together was just okay, with the wheels being a real pain to attach. Taking it apart? Forget about it! Getting it back in the box for a return was nearly impossible, even with their support team’s assistance.

Sadly, even though the customer service is solid, it doesn’t make up for the discomfort of the chair. It’s a pity because it really does look nice!
Jill
August 11, 2022
"Super Satisfied"
Fast shipping! I placed my order on a Friday, and it showed up by Tuesday. The assembly instructions were a breeze to follow, all laid out on a single page. Honestly, this might be the best chair I've ever had! Way better than that generic one I bought from Amazon before, no contest. It's really sturdy, and the springs are great, though they might need a bit of time to break in. Plus, it’s just the right height for my desk.
DianaPorter
August 04, 2022
"Fast shipping and awesome chair"
I placed my order right before 1 PM and the chair showed up the very next day!! Super simple to put together, took me under half an hour, and it’s comfy and solid. I needed an office chair, and I’m not a fan of those gaming chairs since they scream gaming... but this one is a tad more understated and both looks and feels fantastic.
bluebird443
August 01, 2022
"Comfort and Quality"
Arrived super quick after I placed my order. Simple to put together, really good quality, but the best part is how comfy it is for those long hours in front of a screen while working from home.
crazybird824
July 19, 2022
"Received a damaged chair"
The chair showed up in pieces and I'm still hanging tight for a response regarding my repair request. As for the chair, the seat feels like a rock. This is definitely not what I expected. I'm really regretting dropping so much cash on a chair that I won't be keeping for long since I'm planning to swap it out for something a bit more comfortable.
Bennibenben
July 18, 2022
"Awesome chair for the office"
I did some digging before I decided on this chair for my workspace. After using it for a week, I can definitely say it's worth it. The armrest adjustment, which is meant for gaming, actually comes in handy for typing as well. The build quality is sturdy, the foam feels great and firm, and I've noticed my posture has improved after sitting in this chair for long hours. I took off one star because I feel like the armrest height could use an extra inch to clear the desk better.
gabrielpontodigital
June 08, 2022
"Go for it, you won't be disappointed!"
I placed my order at 10am on Tuesday, and it showed up by 1pm the following day. The service was just amazing, and the chair?! WOW! I rely on mine for extended music production sessions, so having a comfortable chair is super crucial. Before this, I was stuck with a regular office chair until I got the Duel Hawk. I've been missing out and really doing my back a disservice for years; this chair is simply awesome!
EdwardBerry
June 05, 2022
"Purchased a chair from Duelhawk and it..."
I got a chair from Duelhawk and it totally matched what others said, great design and super easy to put together. It arrived pretty fast with tracking, so no worries there. The lumbar support is solid, and believe it or not, you can catch some Z's on this chair, haha! I would definitely suggest it!
NatalieReid
May 15, 2022
"Fantastic chair and great service"
This chair is definitely among the top quality options out there. It’s incredibly comfy and ergonomic, feels like a dream for my back and backside. I used to suffer from back and hip discomfort while sitting for work or gaming, but that’s all gone now. I can’t recommend it enough. I opted for the bigger size, and it was a breeze to put together, plus it arrived in just two days.
SherryHenry
May 13, 2022
"Great time with this brand"
I’ve had a great time with this brand. Right now, I’m using the chair in my home office a couple of times each week, but I’m really thinking about getting another one for my real office. It’s just way nicer and way better than any office chair I’ve owned before.
organicgoose633
May 10, 2022
"Chair is Awesome"
Absolutely love this chair! The quality is top-notch, and the materials feel really sturdy—definitely a big upgrade from my previous one. The adjustable lumbar support is fantastic for my lower back during those marathon gaming sessions that last over nine hours. It was a tad stiff at first, but I hear that's pretty standard since the chair shapes itself to you over time.
hubofselfgrouth
May 09, 2022
"Pretty Good Overall"
I gotta say, I'm really impressed with Duelhawk. Their customer support was on point, responding right away in the live chat. I placed my order for the chair on April 5th and it showed up the very next day - talk about quick delivery! The chair feels way more high-end than the 339 pounds I spent, so I'm totally satisfied.
JoanGomez
May 03, 2022
"So far, this chair is just right"
This chair is just right for me. It got here super fast and was packed up really well. The instructions were clear, making it a breeze to put together. I spend all day working in it and feel comfy without any problems, plus it encourages me to sit up straighter. The craftsmanship is solid, and it has a nice quality vibe to it. I'm 6'1" and weigh 13 stone, and I have zero complaints. Really happy I decided to get this—I'm loving it!
Cindyb5314
April 29, 2022
"Support from the Team"
The customer service was super friendly, and they got back to my email in under half an hour. I picked up the Hawk Storm grey chair, and honestly, it feels like a top-notch item, especially considering the price is lower than other high-end chairs. They were great at keeping me in the loop about my order—let me know when it was getting ready to ship and sent me a heads-up before it arrived. All in all, I'm really happy with what I bought.
TonyaWatts
April 27, 2022
"Excellent product and outstanding support."
I bought a chair from Duelhawk a few weeks back, and I was really impressed with their support - super quick to respond and genuinely helpful, going above and beyond to make sure I got the deal I wanted.

The chair came nicely packaged, and the quality is quite good. My only note would be that there's quite a bit of movement in the armrests when they're locked in place.

Only time will tell how long it lasts, but it's a really comfy, high-backed chair that I can use all day without feeling any discomfort.

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